About half of airline loyalty members are scratching their heads when it comes to earning and redeeming travel rewards.
Traffic is still positive, but economic and cost pressures are intensifying.
The non-rev travel management company is staffing up to meet new biz from Europe and Latin America.
This year has proven to be one of great change with a number of airlines coming and going.
The pressure to develop additional revenue streams is greater than ever.
The 3D virtual tour is about customer service first, United’s Linda Jojo says.